Shipping Policy

At Cristoshop.com, we strive to provide a seamless and efficient shipping experience for our customers. This Shipping Policy outlines our procedures and guidelines for delivering orders to our valued customers.

1. Shipping Locations

We currently offer shipping to the following locations:

• All 50 states in the United States
• Canada
• United Kingdom
• Australia
• Mexico
• Argentina
• Germany
• Belgium
• Denmark
• Spain
• France
• Italy
• Netherlands
• Portugal

Please note that there may be certain locations where we are unable to ship due to legal or logistical restrictions.

2. Shipping Options
   We offer the following shipping options to our customers:

• Standard Shipping: This is our default shipping method, which provides reliable delivery within a specified timeframe.
• Expedited Shipping: For customers who require faster delivery, we offer expedited shipping options for an additional fee.

Please note that the estimated arrival time for your order is calculated as the sum of the production time and transit time.

3. Order Processing and Shipping
   We process and ship orders from Monday to Friday. Orders placed before our cut-off time of 5:00 PM EST will be shipped on the same day. Orders placed after the cut-off time will be shipped on the next business day. Please note that we do not ship on weekends or holidays.

4. Lost, Damaged, or Incorrect Orders
   If you receive an order that is lost, damaged, or incorrect, please contact our customer support team immediately at [email protected]. We will work diligently to resolve the issue. If your order is lost in transit, we will reship it to you at no additional cost. In the case of damaged items or incorrect orders, we will replace the items free of charge.

5. Order Tracking and Contact Information
   You can track the status of your order on our website or by contacting our customer support team at [email protected]. If you have any questions or concerns regarding your order, please do not hesitate to reach out to us. We are here to ensure that your shopping experience with us is a positive one.

Frequently Asked Questions (FAQs):

1. Could you provide an update on the current status of my order?
   • Many of our products are printed on demand, and the production time typically takes 2-6 business days. Once the products are shipped, you will receive an email with tracking information. If the production time has exceeded 6 business days and you are unable to track your order, please contact our customer support team for assistance.
2. Do you send orders to APO/FPO/DPO addresses?
   • Yes, we are able to send most of our shipments to PO Boxes and Military APO/FPO addresses, with the exception of canvas prints.
3. I have not received my package, what should I do?
   • If your item has not arrived within 30 days since the day you placed your order, please kindly contact our customer support team, and we will do our best to assist you.
4. How much is the shipping fee?
   • The shipping fee is calculated based on your delivery address and will be displayed during the checkout process. It will be added to your subtotal before completing the purchase.